<% String param=(String)request.getParameter("param"); String product=(String)request.getParameter("product"); if(param==null) param=""; if(product==null) product=""; String enabledivid=""; if(param.equalsIgnoreCase("ownDamage") && (product.equalsIgnoreCase("3") || product.equalsIgnoreCase("6"))) enabledivid="ownDamage-3-6"; if(param.equalsIgnoreCase("ownDamage") && (product.equalsIgnoreCase("20") || product.equalsIgnoreCase("27"))) enabledivid="ownDamage-20-27"; if(param.equalsIgnoreCase("theft") && !product.equalsIgnoreCase("5")) enabledivid="theft-all"; %>
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MOTOR CLAIMS PROCEDURE
INFORMATION REQUIRED TO INTIMATE A MOTOR CLAIM
  • Policy Number
  • Policy holder Name and contact number
  • Vehicle registration number
  • Vehicle type & model
  • Name of the driver driving the vehicle at the time of accident
  • Drivers Age
  • Drivers Father Name
  • Driving License Number / Date of expiry
  • Place of accident
  • Brief description of accident
  • Date and time of accident
  • Current location of the vehicle
  • Intimate about the accident immediately before moving the vehicle to the garage. On receipt of claim intimation insurer will depute the surveyor to assess the loss. Surveyor will get in touch with you. You will receive a claim reference number for future reference.
    LIST OF DOCUMENTS TO BE SUBMITTED TO SURVEYOR / GARAGE
    KINDLY NOTE:
  • Surveyor will inspect the vehicle at workshop. It is advisable to be present in workshop during surveyor's visit.
  • Provide requisite document to surveyor as mentioned above. Please furnish original documents for verification wherever required.
  • In case where vehicle is being repaired at the workshop which are having tie-up with the Insurer, the payment will be made directly to the workshop and insured has to bear the difference amount as per policy conditions.
  • If the vehicle is repaired at the workshop which is not having any tie up with the Insurer, then the policy holder is required to settle the bill with workshop and submit the bills along with receipt to the Insurer for the claims settlement.
  • Information about the approved claim amount and deductions on account of depreciation/excess if any will be made available to the garage before delivery of the vehicle. Insured may ask for the same from repairer.
  • Do not make any compromise with any third party in case of an accident involving third party.
  • Don't leave the vehicle unattended at the spot.
  • Don't proceed with accident repairs before the vehicle has been inspected by the surveyor.
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